AdventureSmith Explorations is an award-winning travel company specializing in expedition cruises and wilderness adventures to exotic destinations worldwide. Our Truckee headquarters is staffed by a passionate crew dedicated to customer service, sustainable travel and an outdoor lifestyle.
We are proud to be named one Outside Magazine’s 50 Best Places to Work, and feel lucky to transform our shared love for outdoor adventure into such an inspiring workplace.
If you are seeking to work in a dynamic, high-energy environment based in our Truckee, California office, then we invite you to join us on the adventure.
Employment Opportunities
Please continue to refer to this page for future openings in our dynamic and growing team. We are always open to meeting enthusiastic and qualified individuals for employment in our Truckee office. If the job you are seeking is not posted below, we still encourage you to contact us with your resume, cover letter and references to [email protected]. We will keep it on file and contact you when future positions are available.
Office Manager
AdventureSmith Explorations seeks a highly motivated individual to manage our dynamic sales office. The primary responsibilities of the office manager are to provide excellent customer service to our clients, and wide-ranging internal support across departments. They will be responsible for screening, organizing, and distributing communication. The position will assist in Sales, Accounting, Content and Marketing departments with general tasks.
The position requires exceptional communication and organizational skills. The office manager will answer multiple phone lines, assist in sales and client operations, perform data entry, process information requests, assemble mailings and manage office organization and supplies. Accuracy and attention to detail are essential, as is customer service experience. The successful Office Manager must possess the following skills and experience:
- Worked in office management, high volume customer service or the luxury travel industry.
- Strong written and verbal communication skills.
- Excellent organization, a high level of accuracy and attention to detail.
- Ability to multitask and enjoy frequently changing tasks.
- Willingness to learn new skills/tasks and ability to learn quickly.
- Typing/data entry speed and accuracy – 60 words/min.
- Experience with Microsoft Office software is a must. Experience with WordPress, Adobe, Photoshop and Lightroom a plus.
- Experience in Salesforce or similar Customer Relationship Management database applications a plus.
- A passion for excellent customer service.
- Adventure travel or expedition cruising experience a plus.
Duties Include:
- Answer telephone calls and manage multiple companywide email address(es), distributing/transferring to appropriate team members.
- Review client forms and fulfill general informational requests.
- Greet walk-in clients, delivery people, sales representatives, and office guests.
- Process all incoming and outgoing mail.
- Assist with simple website content publication, including customer testimonials and operator special offers.
- Provide administrative support to managers, sales staff, accounting, content and marketing as requested.
This is a full-time office position based in Truckee, California with health insurance, 401K, paid vacation and travel perks.
AdventureSmith Explorations is an award-winning travel company specializing in expedition cruises and wilderness adventures to exotic destinations worldwide. Our Truckee headquarters are staffed by passionate people dedicated to customer service, sustainable travel, and an outdoor lifestyle.
If you are interested in joining our dynamic team please email a cover letter, resume and references to [email protected]. Be sure to include the position you are applying for followed by your first and last name in the subject of your email.
